Here’s What to Do. What’s the biggest challenge you’re facing in your business right now? If you said clients who decline to work with you because of financial reasons, you’re not alone. You know how it goes... you accept being paid less just to be able to work with a client. You charge what you think people will pay – not what the product or service is actually worth. And sometimes (ok, maybe a lot of the time!), you find yourself over-delivering to your clients and giving your time and … [Read more...]
How Much Did That New Customer Cost You?
March 15, 2015 by Leave a Comment
I was speaking with a new client last week and we were looking at where his clients came from the last 12 months, how much he invested to acquire them and where to focus his time and energy this year to accelerate his sales. We had such an eye-opening discussion on the whole conversation around cost of acquisition and the effect this was having on the ROI of his time and money. Customer Acquisition Cost (CAC) is the cost associated in persuading a consumer to buy a product or service from … [Read more...]
You’re Hired!: Easy Tips to Help You Avoid BIG Hiring Mistakes
February 6, 2015 by 1 Comment
One of the big themes in 2015 that I’m seeing with all my clients is building a great team, which I love because no matter what the size of your business - you cannot do it all alone. Well you can, but you’ll be overwhelmed, tired, stressed and not having any fun :-) Why Having a Team is Important Having a team allows you to better leverage your time and talents - and focus on what you do best - so you can support your clients in getting the results they desire (and get paid well for it, … [Read more...]
What Will You Say YES To?
January 28, 2015 by Leave a Comment
Is 2015 going splendidly for you so far? This is not a post about resolutions or goals (nor is about whether or not you are achieving them). This is a personal note that’s been weighing on my heart to share. And of course one really amazing tip for your business (you know I can’t help myself!). Last year at this time I fell on the ice and got a concussion (ouch!). 2 weeks after that, I fell down a flight of stairs, well actually it was more like I went sledding without a sled, and tore … [Read more...]
Want to Conquer Time Poverty? Enter Your Genius Zone.
December 17, 2014 by Leave a Comment
Do any of these statements sound familiar? There just aren’t enough hours in the day - you’re always stressed because you never seem to have ample time to accomplish everything. You zip through your day, going from task to task, but when the day is over, it doesn’t feel like you got anything done at all. Your burgeoning to-do list is nearly driving you insane. If this sounds like you, you’re experiencing time poverty. What on earth is that?! When you’re in time poverty, you’re always … [Read more...]
3 Companies that Make Their Clients #1 – and Why You Should be Doing the Same…
November 18, 2014 by Leave a Comment
So often we hear about the Customer Service Hall of Shame – but what about companies that top the Hall of Fame list instead? Here are three top companies that make customer satisfaction a main priority: Ritz-Carlton doesn’t just wait for the unexpected to happen – they plan for accidents and mistakes to help employees prepare for a variety of situations. This is a win-win since customer complaints are a reality, especially in the hospitality industry. Planning ahead gives employees a … [Read more...]
5 Key Strategies Small Businesses Can Learn From the Corporate World
October 28, 2014 by 1 Comment
Do you want to generate more revenue and manage your business like a pro? In this two-part series, Kim Pisolkar shares five simple yet powerful strategies that today's small business owners can learn from the corporate world. Strategy 1: Create Guiding Principles Guiding principles or values outline the culture you want to create in your company. Even if it’s just you running your business, you must create guiding principles. Whether it’s only you or you have an entire team, developing … [Read more...]
Podcast: Top 12 Questions to Generating More Business Revenue (Part 5)
June 26, 2014 by Leave a Comment
In this super short and practical Podcast Series, Businesss Growth Strategist Kim Pisolkar, answers the Top 12 Questions People Ask when it comes to generating more business revenue and profit. Listen below and discover the answers today so that you can have the fun, flexible and profitable business that you envisioned on opening day! Do you know what vibe you are sending out? Let's uncover the unconscious messages you are sending with this quick podcast. Want to find what … [Read more...]
Podcast: Top 12 Questions to Generating More Business Revenue (Part 3)
May 6, 2014 by Leave a Comment
In this super short and practical Podcast Series, Businesss Growth Strategist Kim Pisolkar, answers the Top 12 Questions People Ask when it comes to generating more business revenue and profit. Listen below and discover the answers today so that you can have the fun, flexible and profitable business that you envisioned on opening day! So you made a lot of money and you think you can use the same formula to make even more? Why you might be wrong… tips on scaling your business … [Read more...]
