Confrontation or Learning Experience? Delivering Feedback Effectively

In a previous Huffington Post article , I talked about why it isn’t good enough simply to say “good job” when you’re giving feedback. While it is important to acknowledge performance that is meeting or exceeding expectations, it is imperative to provide corrective feedback when things aren’t going as you’d like. What happens when your team isn’t delivering as expected – when your expectations go unmet? Can we just hope for it to change or go away? Not if we want to meet our business … [Read more...]

Want to Conquer Time Poverty? Enter Your Genius Zone.

Do any of these statements sound familiar? There just aren’t enough hours in the day - you’re always stressed because you never seem to have ample time to accomplish everything. You zip through your day, going from task to task, but when the day is over, it doesn’t feel like you got anything done at all. Your burgeoning to-do list is nearly driving you insane. If this sounds like you, you’re experiencing time poverty. What on earth is that?! When you’re in time poverty, you’re always … [Read more...]

The MOST Important Question You Can Ask

I recently read an article in Fast Company that shared the most important question to ask a new team member: “Describe a decision that the company has made that raises an eyebrow for you?” I think it’s brilliant question – even if a little scary. We spend a lot of time looking for and selecting talented people for our teams, whether they are full time employees, contract staff or virtual team members. They come to us with a fresh perspective, aren’t hung up on the way “we” do things, … [Read more...]

Is Stinking Thinking Showing Up In Your Bank Balance?

 “Who do you think you are?” “Who is going to work with you?" “Why do you even bother calling, they are going to say NO” “You just don’t have what it takes” Would you say that to a close friend or colleague? Probably not, in fact, you probably wouldn’t even say those things to a stranger. Yet, it is not uncommon for business owners to have that conversation with themselves. You know, that little voice that reaches in from the sidelines. It’s that inner voice of doubt, pessimism and … [Read more...]